Advanced Reporting: Know Your Staff, Services and Customers
Which service earns you the most? Which team member is fully booked, and which customers keep missing appointments? Advanced Reporting answers these questions in one place, so you can make decisions based on real booking data rather than guesswork.
Filter Your Booking Data Your Way
Choose a period (last 7 days, 2 weeks, 30 days, 90 days, this month or custom dates), then narrow the report by service, staff member, customer, booking type and outcome. Every figure uses your business timezone, so the numbers match your own calendar.
Five Reports in One Dashboard
Booking Outcome Trend
See confirmed, completed, cancelled and no-show bookings over time and spot patterns early.
Staff Performance
Appointments, customers, no-shows, reschedules, walk-ins, hours worked and revenue for each team member.
Service Performance
Compare demand, completion rates, group session fill and paid revenue across your services.
Customer Reliability
See who arrives on time and who is in good standing, based on completion rate, no-shows and check-in times.
If you run a walk-in queue, the walk-in funnel shows how many people joined, your completion rate, average wait and average service time. It even includes visitors who left before being served.
Turn Reports Into Better Decisions
- Add sessions for services that keep selling out, and rethink the ones that do not
- Balance workload fairly across your team
- Ask regular no-show customers to pay upfront or confirm their booking
- Shorten walk-in waits by rostering more staff at busy times
Export to CSV in One Click
Need the raw numbers for your accountant or your own spreadsheets? Export CSV downloads the full filtered result, with every booking that matches your current filters.
Know your business inside out
Advanced Reporting is included with the Professional and Enterprise plans. Find it under Business, Advanced Reporting.